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Contact us
The Loro Piana team are here to help with any of your queries and questions. You will find multiple ways to contact us including our Headquarters and global office addresses as well as contacts for specific business area such as textiles, interiors and luxury goods.
Delivery by December 24th is guaranteed for orders placed by December 19th at 12pm. Extended returns are accepted until January 17th.
European Online Customer Services
+39 02 7780 2800
or (from Italy)
800 925 545Monday to Friday, between 09:00 and 18:00 CET (except during National Holidays)
Eshop Loro Piana
Via per Valduggia 22
13011 Borgosesia (VC)
Italia
Contact us
USA CONTACTS
+1 212 652 1650
or toll free at
855 481 9100Monday to Friday, between 9AM and 6PM EST (except during American National Holidays)
Eshop Loro Piana
10 East 53 Street, SC
New York, NY 10022
United States
CHINA CONTACTS
4008 568 580
Toll free (Mainland China only)
Monday to Friday, between 10:00AM and 07:00PM (except during Chinese National Holidays)
Eshop Loro Piana
Unit 1512, 15/F, Tower 1, Office Building of Plaza 66
No. 1266 Nanjing West Road, Jing’an District
Shangai, China, 200040
JAPAN CONTACTS
+81 (0) 3-6228-5077
from Monday to Friday, between 12.00PM and 8.00PM Japan local time
(except during Japanese National Holidays)
Eshop Loro Piana
Loro Piana Ginza Namiki Dori Store
104-0061
7-5-5 Ginza, Chuo-ku, Tokyo
Japan
Loro Piana Textile Division
Loro Piana Luxury Goods Division
Email
Tel.
+39 0163 207111
Fax
+39 0163 22412
Address
Via per Valduggia, 22 13011 Borgosesia (VC) Italia
INTERIORS BUSINESS UNITS
Customer Service Italy, Europe, South America, Far East
Email
Tel.
+39 0163 201852
Customer Service United States
QUARONA
PARIS
NEW YORK
Loro Piana Headquarters
Email
Tel
+39 0163 201111
Fax
+39 0163 430099
Address
Corso Rolandi, 10 13017 Quarona Sesia (VC) Italia
Loro Piana USA
Email
Tel.
+1 (212) 980-7960
Fax
+1 (212) 980-7965
Address
711 5th Avenue 11 Floor New York, NY 10022
Loro Piana Japan
Email
Tel.
+81-3-3263-8243
Fax
+81-3-3288-9009
Address
2-1-1 Hirakawa-cho, Chiyoda-ku, Tokyo 102-0093
Loro Piana Korea
Loro Piana South Asia
Tel.
+852 2160-0100
Fax
+852 2160-0199
Address
Suites 3706-10, Dorset House Taikoo Place, 979 King’s Road Quarry Bay, Hong Kong
Loro Piana Mainland China
Email
Tel.
+86-21-8026 0600
Fax
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Address
Unit 1512, 15/F, Tower 1,Office Building of Plaza 66
No. 1266 Nanjing West Road,
Jing’an District, Shanghai,
China. 200040
Company PR Director
International Media Relations Manager
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